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Write Up The Road Publishing
(collectively referred to in this Privacy Statement as "we" or "WUTR")
recognize the importance of protecting the privacy of all information
provided by users of our web sites, subscribers to our magazines,
registrants for our events, recipients of our e-mail newsletters and all
of our customers. We created this policy with a fundamental respect for
our users’ right to privacy and to guide our relationships with our users.
This privacy statement discloses the privacy practices for all products
and services owned by WUTR. A current list of our publications, products
and services can be found at
http://www.writeuptheroad.com.
INFORMATION COLLECTION AND USE
WUTR collects information from our website users, subscribers and
customers. In this section of our privacy policy, we will describe the
type of information we collect and how we use it to provide better
services to our customers.
Registration and Ordering
When attending our workshops or seminars, using of our website and signing
up for certain selected services (such as free subscriptions), users must
first register. During registration, users are required to give their
contact information (such as name, e-mail address, mailing address and
phone number). We also may collect demographic information (such as job
title and purchasing responsibilities, company information and
professional certification). For internal purposes, we use this
information to communicate with users and provide requested services, and,
for our website visitors, to provide a more personalized experience on our
sites. We use aggregate demographic information about our audience to
improve our service, for marketing purposes and/or industry reporting
purposes.
Some of
our products and services are free to subscribers who meet certain
demographic criteria. Independent auditors may need to certify the
eligibility of these subscribers. In order to do that, we may collect
unique identifiers that we disclose to the auditors strictly for industry
reporting and audit verification purposes.
For our
services that require payment (such as certain events, products and
subscriptions), we also collect credit card information (such as account
name, number and expiration date), which is used for billing purposes
only, and is not otherwise shared.
E-mail
Newsletters
If users wish to subscribe to our e-mail newsletters, we ask for contact
information (such as name, e-mail address and, occasionally, demographic
information). We use this information in the same manner as we use contact
information in the registration and ordering process described above.
Recipients of our newsletters can unsubscribe using the instructions
listed at the end of the e-mail newsletter.
Surveys
and Contests
From time to time we invite users to provide information via surveys or
contests. Participation in these surveys or contests is completely
voluntary and the user therefore has a choice whether to disclose
requested contact information (such as name and mailing address) and
demographic information (such as zip code or job title). In addition to
other uses set forth in this policy, contact information collected in
connection with surveys and contests is used to notify the winners and
award prizes, to monitor or improve the use and satisfaction of the site,
and may be shared with sponsors of such surveys or contests.
Interactive Features
At some of our sites, we offer interactive and community features such as
discussion boards, webcasts and user profiles. Note that all personal
information sent or posted via such features becomes public information
for which we are not responsible.
Tell-A-Friend
If users elect to use our referral service for informing a friend about
our sites and services, we may ask them for the friend's name, job title
and e-mail address. WUTR will store and use this information to send the
friend an invitation. This information may also be used to provide
information about our company and related products and services. The
friend may contact us as specified in the tell-a-friend message to request
that no further communications be sent.
Communications with Us
We have features where users can submit information to us (such as our
feedback forms). Letters to the editor and similar submissions may be made
public. Requests for service, support or information may be forwarded as
needed to best respond to a specific request. We may retain e-mails and
other information sent to us for our internal administrative purposes, and
to help us to serve customers better.
Communications from Us: Service Updates, Special Offers
In order to best serve our customers, we may send updates that contain
important information about our sites and services. For example, we send
new members a welcoming message, and verify password and username for our
password-protected sites. We may also communicate with a user to provide
requested services and for account-related issues via e-mail, phone or
regular mail.
We offer
our users the option to receive information about our company, related
products, services and special deals. Users can choose not to receive
these communications, as set forth in our Permission section below.
Automatic
Data Collection
Our web sites have features that automatically collect information from
users, to deliver content specific to users' interests and to honor their
preferences. This information assists us in creating sites that will serve
the needs of our users. It in no way identifies a specific user.
Some of
our business affiliates use cookies on our sites in ads or promotions.
However, we have no access to or control over these business affiliates'
cookies; we urge users to read their privacy policies for information.
We may
combine demographic information supplied by a subscriber at registration
with site usage data to provide general profiles, in aggregate
non-personally identifiable form, about our users and their preferences in
the content of the site and advertising. We may share this composite
information with our advertisers and business affiliates to help them
better understand our services. We in no way identify or provide personal
information of any specific users to our advertisers.
WITH WHOM
YOUR INFORMATION IS SHARED
When we have co-branded, customized, private label, powered by or
sponsored products and services, or when we join with other parties to
provide specific services, we may share (provide and receive) personal
information with them. We do not share credit card information with such
third parties.
Other than
as set forth above, we do not share personally identifiable information
with other companies, apart from those acting as our agents in providing
our product(s)/service(s), and which agree to use it only for that purpose
and to keep the information secure and confidential. Also, our parent,
subsidiary and affiliate companies, entities into which our company may be
merged, or entities to which any of our assets, products, sites or
operations may be transferred, will be able to use personal information.
We will also disclose information we maintain when required to do so by
law, for example, in response to a court order or a subpoena or other
legal obligation, in response to a law enforcement agency's request, or in
special cases when we have reason to believe that disclosing this
information is necessary to identify, contact or bring legal action
against someone who may be causing injury to or interference with (either
intentionally or unintentionally) our rights or property. Users should
also be aware that courts of equity, such as U.S. Bankruptcy Courts, might
have the authority under certain circumstances to permit personal
information to be shared or transferred to third parties without
permission.
We may
share aggregate information, which is not personally identifiable, with
others. This information may include usage and demographic data, but it
will not include personal information.
CORRECTION/UPDATING PERSONAL INFORMATION
If a user's personally identifiable information changes (such as zip
code), or if a user no longer desires our product(s)/service(s), we
provide a way to correct or update that user's personal data. The user
should contact Customer Support for the applicable product or service.
PERMISSION
Our users are given the opportunity to choose whether to receive
information from our affiliates and us not directly related to the
registered services. Users also have the opportunity to choose whether to
have personal information shared with third parties for marketing
purposes. Instructions for how to exercise this choice are contained in
e-mails sent by us, on our product websites and in each of our
publications. In addition, users can email Feedback to us at
info@writeuptheroad.com
to change their options. Please note that we will endeavor to implement
requests within a reasonable time, although for a time users may continue
to receive mailings, etc., transmitted based on information released prior
to the implementation of the request. Users will continue to receive
information directly related to their registered services, so they always
are kept informed.
SECURITY
We use reasonable precautions to protect our users' personal information
and to store it securely. Sensitive information that is transmitted to us
online (such as credit card number) is encrypted and is transmitted to us
securely. In addition, access to all of our users' information, not just
the sensitive information mentioned above, is restricted. Only employees
who need the information to perform a specific job (for example, a billing
clerk or a customer service representative) are granted access to
personally identifiable information. Finally, the servers on which we
store personally identifiable information are kept in a secure
environment.
LINKS
Our web sites contain links to other sites. WUTR is not responsible for
the privacy practices or content of such other sites. We encourage our
users to be aware when they leave our site and to read the privacy
statements of each web site to which we may link that may collect
personally identifiable information.
NOTIFICATION and CHANGES
If we change our privacy policy, we will post those changes on this page
so our users are aware of what information we collect, how we use it and
under which circumstances, if any, we disclose it. Users should check this
policy frequently to keep abreast of any changes.
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